Last updated: 19 October 2026
Overview
ChaouenLens is an independent website project focused on photographers and local guides in Chefchaouen, Morocco. This Privacy Policy explains the personal information that may be collected through chaouenlens.com, how it is used, who may receive it, and how to contact us about it. The site is a directory and enquiry service; it does not currently accept online payments.
Who is responsible and how to contact us
The site operates under the name ChaouenLens in Chefchaouen, Morocco. You can contact the operator and request information about the person responsible for processing your data using our contact page. The verified legal name and service address of the operator are not yet stated here; these identification details must be completed. This page does not claim a CNDP registration or authorization number.
Information you choose to give us
When you contact us, we may receive your name, email address, telephone number, the type of service requested, preferred dates, group size, language, budget if offered, and the contents of your message. When you register, we collect the details needed to maintain the account, including name, email address, login credentials managed securely by WordPress, and account type. A professional may submit a biography, service descriptions, locations, language skills, portfolio images, and other profile information for review. Messages exchanged later through email or WhatsApp may also be used to coordinate a request.
Information collected automatically
As with most websites, hosting and security systems may record IP address, browser and device details, visited pages, times, error reports and similar technical information. Cookies or local browser storage may be used for necessary login and session functions. Google sign-in, if selected, may provide basic account-identification details according to the permission screen and Google’s policy. Embedded content and third-party services may process information under their own privacy rules. See our Cookie Policy.
Why we process information
We use information to provide the site, respond to enquiries, check possible availability, discuss estimates or proposals, administer client and professional accounts, review and display approved public profiles, prevent misuse, protect the service, and deal with complaints or legal duties. We do not treat a submitted enquiry as a confirmed booking. We do not collect bank-card details through our enquiry form.
Legal basis and choices
Depending on the activity and the law that applies, information may be processed because you have requested a service or account, have given the required consent, because processing is necessary for reasonable security and site administration, or because a legal duty applies. Consent may be withdrawn where consent is the basis; withdrawal does not automatically affect earlier lawful processing. Required fields are identified in the relevant form. If necessary information is not provided, we may be unable to respond or create an account.
What becomes public
Approved professional profiles, their professional descriptions and submitted portfolio media may appear publicly. Photographer or guide telephone numbers and email addresses are not intended to appear in public directory profiles. Client accounts and enquiries are not professional-directory listings. Please avoid placing personal contact details, children’s information, precise home addresses or sensitive data in a public biography or portfolio.
Who may receive information
The ChaouenLens operator or authorized site administrators can see information needed to handle accounts and enquiries. Where appropriate to respond to your request, relevant enquiry details may be discussed with a proposed photographer or local guide. Hosting, web-form, email-delivery, security, authentication and other technical providers may process data to provide their functions. An optional external login or WhatsApp conversation is also subject to that provider’s services and policies. We do not publish clients’ enquiry messages as directory content and do not sell submitted contact information as a separate product.
International processing
Technical service providers and communication services may operate or store data outside Morocco. The countries and transfers involved have not yet been fully verified for this website; any applicable transfer obligations, including under Moroccan law, must be assessed and fulfilled. Please contact us before submitting sensitive information if you require details about where it will be handled.
Security
We seek to restrict account and enquiry access according to roles and use appropriate technical safeguards. No internet service can guarantee absolute security. Please protect your password, avoid submitting identity documents or payment information in the enquiry form, and inform us through the contact page if you suspect misuse. Site configuration and access controls should be reviewed regularly.
How long information is kept
We keep information only as long as reasonably needed for the account, requested communication, security, disputes and any applicable legal obligations. Account information may remain while an account exists; enquiry correspondence may remain while a request or related follow-up is active; server backups and security logs may remain according to technical schedules. Precise retention periods and deletion automation have not yet been verified, so this policy does not promise a fixed automatic deletion date.
Your rights
Subject to applicable law, you can ask whether we hold data about you, request access or correction, object for legitimate reasons, withdraw an applicable consent, and request deletion where available. Additional rights may apply depending on where you live. Use the contact page, describe your request and how we can locate the relevant data, and avoid sending sensitive proof until we explain a secure verification process. We will respond in accordance with applicable requirements.
Cookies and communication preferences
The site may use necessary authentication cookies and services involved in sign-in, security and embedded content. Optional tracking, if present, needs appropriate transparency and choices under applicable law; its exact inventory and consent configuration are subject to technical verification. For any promotional messages, you can ask us to stop. See the Cookie Policy.
Children
ChaouenLens is intended for adults arranging services and for professionals who can lawfully manage their own accounts. Please do not provide a child’s identifying or sensitive information through a contact form unless truly needed and you have appropriate authority. Contact us if you believe information was provided in error.
External sites
Links or integrations may take you to websites or services that we do not operate, including social sign-in services or WhatsApp. Their policies govern information handled by them. Review them before using those services.
Changes and regulatory questions
We may update this notice when services or legal requirements change; the current version will be posted here. For Morocco’s data-protection authority and information about rights and applicable notification procedures, see CNDP. This page is an information notice, not a statement that all registration, transfer or cookie-consent requirements have been completed.